FAQs
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DigiPlanner Dream offers downloadable digital planning tools for personal and professional use. No physical products (currently) —only instant digital files.
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Absolutely! While all digital planners can technically be printed at home or used with apps like GoodNotes or Notability, there’s a key difference. Digital planners are designed with vibrant colors and interactive features meant for screens — not printers. Printing them can use a lot of ink and might not look as clean on paper.
For the best print results, it's recommended to purchase planners specifically marked as printable. These are optimized for home printers with simplified colors, minimal backgrounds, and clear layouts. So yes, printing is possible — but for the best experience on paper, go for the ones made with printers in mind! 🖨️✨
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After successful payment, a download link is instantly available on the confirmation page and sent via email.
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Usually PDF. File type is listed in the product description before purchase.
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Check your spam folder first. If still missing or corrupted, email info@digiplannerdream.com within 7 days.
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Due to the nature of digital downloads, refunds are not offered once files are accessed.
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Contact DigiPlanner Dream within 7 calendar days!
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No. All products are for personal use only. Redistribution or resale is strictly prohibited if not mentioned othervise.
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Yes, contact info@digiplannerdream.com for extended licensing.
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Yes, VAT is applied according to your country’s rules. For EU and UK store calculates it automatically.
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Digital planners work best with apps like GoodNotes, Notability, Noteshelf, Jnotes or Xodo. These apps support PDF annotation, letting you write, highlight, and plan interactively. Make sure your device supports one of these apps for the smoothest experience.
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Yes! Our planners are perfect for digital devices like tablets (iPad, Samsung Galaxy, etc.) and smartphones that support PDF readers or note-taking apps (GoodNotes, Notability, etc.). Mostly in our planner descriptions are provided information for which device planner is created for the best user expierence.
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My planners are customizable in a sense that you can add notes or drawings digitally in apps that support these features. However, they are provided as static PDF files, meaning the design itself cannot be directly edited. If you are interested for specified style, font, color pallet - please make custom order or contact us.
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Feel free to write e-mail: info@digiplannerdream.com :)
Most times I will respond within 1 day but in longer cases - 3 - 5 days. But no worries - I will also inform you if for your case is needed more working time to make sure that you get the best result possible.
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Yes, I am registered as a VAT taxpayer in the EU. Upon a legal request from the buyer, I can issue an invoice for your purchase if necessary. You can request an invoice by writing to me by email. If you want automatically get invoice, you may buy also my items via Etsy store. Etsy also provides invoices, even if you do not require one directly from me.
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Yes! DigiPlanner Dream accepts custom digital planner orders on a limited basis to ensure quality. I create personalized planners tailored to your specific needs—layout preferences, date ranges (Monday/Sunday start, AM/PM or 24h format), color schemes, and unique features.
Custom orders are completed within 3-4 weeks from acceptance.
To request a custom order: Email info@digiplannerdream.com with your requirements, preferred device/app (GoodNotes, Xodo, etc.), and any design inspiration. Starting price is approximately €18.99 (, depending on complexity.
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Every custom planner includes:
- Personalized layout design based on your specifications
- Full hyperlink integration for seamless navigation
- Compatibility testing on your specified device and app (iPad, Android, GoodNotes, Xodo, etc.)
- 3 rounds of revisions to ensure the planner meets your needs
- Digital delivery in PDF format with usage instructions
Each planner is tested on multiple devices before delivery.
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Your custom order includes 3 rounds of revisions at no additional cost. Here's how it works:
Corrections vs. Changes:
- Corrections (included): Fixing spelling errors, adjusting alignment, correcting hyperlink errors, or other logical fixes
- Scope changes (additional fee): Adding new sections, changing the overall layout structure, or requesting features not in the original brief
Additional revisions: €5 per revision round after the included 3
Timeline: Each revision round typically takes 3-5 business days, depending on complexity. I'll always communicate expected turnaround times clearly.
Why this policy? As a solo creator, this structure ensures I can deliver quality work while managing capacity sustainably.
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Hyperlinks are a signature feature of DigiPlanner Dream planners! If they're not working, try these troubleshooting steps:
For iPad users (GoodNotes, Notability, Noteshelf):
- Make sure you're in "reading mode" not "editing mode"
- Tap the hyperlinked element (tab, button, date) with your finger, not the stylus
- Check that you've imported the planner as a PDF, not as images
For Android users (Xodo, Jnotes, Flexcil):
- Ensure the app supports PDF hyperlinks (most do, but check app settings)
- Try tapping with your finger instead of stylus
- Some apps require enabling "link navigation" in settings
Still not working? Email me at info@digiplannerdream.com with your device model and app name. I test every planner on 5+ devices before release, so we'll get it sorted quickly!
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The import process varies by app. Here's a quick guide for the most popular ones:
GoodNotes (iPad):
- Download the PDF to your device
- Open GoodNotes → tap "+" → "Import"
- Select your downloaded planner PDF
- Choose "Import as new document"
Xodo (Android):
- Download the PDF
- Open Xodo → tap "Open" or "Browse"
- Navigate to your Downloads folder
- Select the planner PDF
Notability (iPad):
- Download the PDF
- Open Notability → tap "+" → "Import from..."
- Choose "Files" and locate your planner
- Import as a new note
Need device-specific help? Most planner product descriptions include recommended device and app information. You can also check the Insights section of my website for detailed tutorials, or email info@digiplannerdream.com.
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Yes! Your purchase allows personal use across all your devices. You can:
- Install the same planner on your iPad, Android tablet, and phone
- Sync via cloud services (iCloud, Google Drive, Dropbox) if your note-taking app supports it
- Download the file multiple times from your purchase confirmation email
However: You cannot share the file with others or use it on devices belonging to family members or colleagues. Each person needs their own purchase.
For business/team use, contact info@digiplannerdream.com for extended licensing options.
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Great question! While all digital planners can technically be printed, there's an important distinction:
Digital Planners (screen-optimized):
- Vibrant colors and rich backgrounds designed for screens
- Interactive hyperlinks for quick navigation
- May use significant ink if printed
- Best used with stylus on tablet/iPad
Printable Planners (printer-optimized):
- Simplified color palettes to save ink
- Minimal backgrounds and clean layouts
- No interactive features needed
- Designed specifically for home printers
My recommendation: If you primarily plan digitally but occasionally want to print a page or two, digital planners work fine. If you plan to print regularly, look for products specifically marked as "printable" (coming soon to the store!).
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Yes! I believe in supporting you throughout your planning journey:
Free Resources:
- Insights Blog: Visit Insights for tutorials covering planner setup, app recommendations, and digital planning tips
- Product Descriptions: Each planner listing includes device compatibility and basic usage instructions
- Email Support: info@digiplannerdream.com—I respond within 1-3 business days (sometimes up to 5 days for complex questions)
With Every Purchase:
- Download instructions and file access guide
- Basic hyperlink navigation tips
- Device-specific recommendations
Custom Order Bonus: Custom planner orders include personalized setup guidance tailored to your specific device and app.